To be successful and responsible while satisfying all stakeholders (customers, suppliers, employees and shareholders).
We will jealously guard and strive to enhance our reputation for:
Being honest and fair and acting with integrity at all times.
Being financially sound and responsible.
Considerate and equitable treatment of customers, employees, shareholders and the general public.
Good value and good service.
Capable and progressive management.
Community involvement and maintenance of a proper sense of responsibility towards the public and the environment.
Being an exemplary employer.
What do we want our culture to be?
• One where our employees live company values
• Employees feel respected, appreciated, valued, rewarded and recognised
• Employees feel their views are heard and they are able to participate in decision-making and feel empowered to do a good job
• Employees have the tools, training and safe physical environment to do a good job
• Management is approachable, respectful, confidential
• Management leads by example, is fair, honest
• Team approach within and across companies
• Culture that strives for excellence in all we do as individuals, companies and Group
• Excellent customer service (internal and external)
• Entrepreneurial spirit.